Privacy Policy

Privacy Policy

Effective Date: 1 January 2024

Last Updated: 1 August 2024

Thank you for choosing Autoclick Carwash App. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

  1. Information We Collect

We collect various types of information to provide and improve our services and taking cognisant of the POPIA in South Africa:

  1. Personal Information
  • Account Information: When you create an account, we may collect your name, business name, email address, phone number and physical address.
  • Usage Information: We collect data about your interactions with the App, including transaction details, preferences, and service usage.
  1. Non-Personal Information
  • Device Information: We may collect information about the device you use to access the App, such as your device type, operating system, and browser type.
  • Log Data: We automatically log information such as IP addresses, app usage data, and timestamps.
  1. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process transactions and manage your subscription.
  • Communicate with you, including sending updates, notifications, and promotional messages.
  • Analyse usage to enhance user experience and optimize our services.
  • Ensure the security of our services and prevent fraudulent activities.
  1. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us in operating the App, processing payments, and providing customer support.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
  • Your clients: We may share your information with your clients that come and wash their cars at your business for reviews, star rating and any information deemed necessary.
  1. Data Security

We implement a variety of security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

  1. Your Choices

You have the right to:

  • Access and Update Your Information: You can view and update your personal information through your account settings.
  • Opt-Out: You can opt out of receiving promotional communications by following the instructions in those communications. However, you may still receive non-promotional messages related to your account.
  • Delete Your Information: You can request the deletion of your account and personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.
  1. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Autoclick PTY LTD
Katara, George Road, Midrand 1687
info@autoclick.co.za
+27 71 641 8942